Beta Release
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Posted on 17 Sep, 2023
Job Description | Role and Responsibilities
- Monitor and troubleshoot Nice Engage, Nexidia, Avaya, Genesys.
- Handle crises calls and provide support.
- Implement changes and test in LAB environment.
- Ensure timely incident resolution.
- Coordinate with engineers and vendors.
- Provide capacity reports.
- Assist customers with planning and design.
- Troubleshoot trunk-related issues.
Overview
- Industry - IT - Consulting Services / Advisory Services
- Functional Area - IT Software Maintenance / Operations / Support Services
- Job Role - Other IT Software Maintenance / Operations / Support Services
- Employment type - Full Time - Permanent
- Work Mode - In Office
Job Related Keywords
Education
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
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