England, UK, United Kingdom
Views:76
Applicants:1
Posted on 20 Sep, 2025
Overview
- Industry - EDUCATION / TEACHING / TRAINING, IT - Software / Product Development
- Functional Area - IT Software Maintenance / Operations / Support Services, IT Hardware Installation / Maintenance / Support
- Job Role - Operations / Support Services, Other IT Software Maintenance / Operations / Support Services
- Employment type - Full Time
- Work Mode - Hybrid
Job Description | Role and Responsibilities
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Ensure customers use all Advanced Support services
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Update Gainsight with calls & milestones
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Handle complex service requests & provide Arbor support
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Achieve 95% satisfaction & meet SLA/productivity targets
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Own ticket cases, troubleshoot via phone/remote/desktop
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Stay updated on product releases & issues
Candidate Profile | Who Can Apply
Education
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
About Employer
Contact Details
Email - careers@arbor-education.com,
