Functional Area -
C Level / Top Management / Director
Job Role -
Other C Level / Top Management / Director
Employment type -
Full Time - Permanent
Work Mode - In Office
Job Description | Role and Responsibilities
The CRM & Contact Center Business Analyst bridges business, ops, IT, and vendors to own CRM design, optimize lead workflows, integrate systems, and build campaigns and dashboards that enhance patient satisfaction, conversion, engagement, and retention.