Beta Release
0 - 5 Years
Not Disclosed
Full Time
Kolkata

Views:445

Applicants:361

Posted on 27 Mar, 2024

Job Description | Role and Responsibilities

  1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  2. Answering client correspondences through email, social media, and by phone.
  3. Ability to address complaints and issues with effective solutions and a positive attitude.

Overview
  • Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
  • Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
  • Job Role - Customer Care Executive / Associate - Voice
  • Employment type - Full Time
  • Work Mode - Work From Home / WFH

Job Related Keywords
Education
  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization
About Employer
Contact Details
Email - resume@hindco.com