Beta Release
2 - 5 Years
Not Disclosed
Full Time
Margao / Madgaon



Posted on 3 Nov, 2022

Job Description | Role and Responsibilities

  • Understand customers concerns, issues, questions and do upselling
  • Provide accurate and complete information by using the right tools
  • Maintain a positive, empathetic and professional attitude towards customers
  • Resolve customers concerns and answer customers questions to your best ability on chat/email/voice
  • Maintain a positive attitude and calmly respond to customers complaints
  • Open new customer accounts
  • Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise
  • Recommend possible products to meet the customers needs
  • Prepare product and customer reports by gathering data collected during customer interactions

Candidate Profile | Who Can Apply
  • Providing chat and call support
  • Training will be provided. Freshers may apply.
  • Industry - IT - Software / Product Development
  • Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
  • Employment type - Full Time
  • Work Mode - In Office

Job Related Keywords
  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization
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