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Applicants:42
Posted on 29 Mar, 2024
- Manage high call volumes and address customer queries efficiently
- Troubleshoot issues and provide prompt resolutions
- Maintain thorough records of customer interactions
- Achieve key metrics including customer satisfaction, response time, and resolution rate
- Collaborate with cross-functional teams
- Industry - HR, HUMAN RESOURCES
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - Customer Care Executive / Associate - Voice
- Employment type - Full Time - Permanent
- Work Mode - In Office
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
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