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Posted on 30 Nov, -0001
- Industry - Educational Technology / Online Learning / Tutoring / E-Learning
- Functional Area - Administration / Facility Management / Office Operations
- Job Role - Other Administration / Facility Management / Office Operations
- Employment type - Full Time
- Work Mode - In Office
- Overseeing the day-to-day activity of our learning facilitators.
- Having an occasional word with you users to gauge their satisfaction levels.
- Ensuring proper on-boarding of every learner on the platform is seen through.
- Managing all communication supposed to reach our learners is disbursed on time, as per marketing or related team's instructions.
- Answering general queries on calls and emails on an ad hoc basis.
- Escalating critical issues to management or related teams for immediate resolutions.
- Work on post sales as well.
- You are organized and have good interpersonal skills.
- Proficiency in using MS Word, basic Excel and PowerPoint are required along with a handling emails.
- You can work with minimal supervision and multi-task effectively.
- You also possess good communication skills, both written and verbal.
- Ability to handle critical situation with composure is required for this role.
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
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