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Posted on 30 Nov, -0001
- Study, get trained and learn about the working of the company's enterprise business process automation software products like Distributor Management System, Salesforce etc. and related Mobile Applications.
- Provide software support by understanding issues reported by Internal and external customers and provide appropriate solutions.
- Provide online and on-premises training and implementation support on company's software products to end users.
- Coordinate with the external product engineering and operations team and get customer complaints resolved within relevant timelines.
- Knowledge of any Business Software like: Distributor Management System, Salesforce or any ERP /SCM/ CRM Business application.
- Ability to quickly learn the software product and Business functionalities.
- Must have extensive Technical Knowledge and the ability to grasp new software features.
- Must be able to effectively communicate and work with the internal team.
- Good in analysis, investigation and resolving technical issues.
- Good knowledge of MS Office software, particularly MS Excel.
- Ability to work independently with full ownership.
- Must have a pleasant personality and be patient by nature. Good listening ability.
- Should possess good communication skills in spoken and written English.
- Should have an attitude to serve customers and assist them in effectively using the company's software products
- Industry - FMCG - FOOD / HOME / PERSONAL CARE
- Functional Area - IT Software Programming / Analysis / Quality / Testing / Training
- Job Role - Software Engineer / Programmer
- Employment type - Full Time
- Work Mode - In Office
- BSc - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Name - Kumar Rajagpal Nair
Designation - HR
- kumar.nair@everestspices.in
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