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Posted on 30 Nov, -0001
- Manage Agent/Telecaller teams performance tracking.
- Monitoring calls and guide the Telecaller teams to achieve and improve on their performance.
- Set Goals and handle Telecaller teams coaching on sound collection practices, participating in role plays and provide feedback to agents.
- Support in Contact Center initiatives.
- Industry - Banking / Financial Services
- Functional Area - Sales / Business Development / Client Servicing
- Job Role - Telecalling / Telemarketing / Telesales - Team Lead / Manager
- Employment type - Full Time
- Work Mode - In Office
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
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