Beta Release
2 - 5 Years
Not Disclosed
Full Time - Permanent
Pune

Views:438

Applicants:58

Posted on 4 Apr, 2024

Job Description | Role and Responsibilities

  • Provide customer needs assessment, level II support, and resolution for assigned products.
  • Handle admin cases, verify business impact, troubleshoot, research, and implement solutions.
  • Master case tracking, contribute to training, assist peers, and engage in projects.
  • Self-learn for product expertise and support Tech Support Technicians.

Overview
  • Industry - IT - INFORMATION TECHNOLOGY
  • Functional Area - IT Software Programming / Analysis / Quality / Testing / Training
  • Job Role - Technical Solution Engineer
  • Employment type - Full Time - Permanent
  • Work Mode - Remote

Job Related Keywords
Education
  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization
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