Beta Release
0 - 5 Years
Not Disclosed
Full Time
Kannur

Views:165

Applicants:61

Posted on 8 Apr, 2024

Job Description | Role and Responsibilities

  • Answer calls, chats & mails with an approach to deliver positive customer satisfaction.
  • Maintain internal & client defined quality on calls / chats / mails.
  • Ability to address complaints and issues with effective solutions and a positive attitude.
  • Understands and contributes positively in meeting client SLAs & targets.

Overview
  • Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
  • Functional Area - IT Software Maintenance / Operations / Support Services
  • Job Role - Customer Success Manager
  • Employment type - Full Time
  • Work Mode - In Office

Job Related Keywords
Education
  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization
About Employer
Contact Details
Email - resume@hindco.com