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Applicants:5
Posted on 29 Mar, 2024
- Manage incoming/outgoing calls and emails
- Resolve customer complaints, escalate issues
- Provide product and service info
- Research using available resources
- Process orders, forms, applications
- Route calls to appropriate resources
- Document call information per SOPs
- Follow up on customer calls when necessary
- Industry - HR Staffing & Recruitment Firms / Employment Agency / Background - Reference Check Firms
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - CUSTOMER SERVICE
- Employment type - Full Time - Permanent
- Work Mode - In Office
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
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