Resolve product or service issues by clarifying the customer's complaint, determining the cause of the problem, and selecting and explaining the best solution.
Positive and dynamic work environment.
Collaborate with other teams to ensure a seamless customer experience.
Provide product information and suggest relevant solutions.
Overview
Industry -
ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
Functional Area -
Administration / Facility Management / Office Operations