Beta Release
0 - 5 Years
Not Disclosed
Full Time - Permanent
Mumbai (All Areas)

Views:154

Applicants:1

Posted on 13 Mar, 2024

Job Description | Role and Responsibilities

  • Serve as the primary point of contact for peopleHum customers after sign-up.
  • Focus on ensuring global customer success.
  • Understand the peopleHum product and align solutions with customer needs.
  • Collaborate with product, engineering, and sales teams to represent customer feedback.
  • Define and track CSAT, NPS, and operational KPIs.

Overview
  • Industry - IT - INFORMATION TECHNOLOGY
  • Functional Area - Sales / Business Development / Client Servicing
  • Job Role - Customer Support - Executive
  • Employment type - Full Time - Permanent
  • Work Mode - In Office

Job Related Keywords
Education
  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization
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